WIP

Typical scenarios related to family & child information

Table of contents


Search a family or child

Typical Scenario

Most often you will search for a family or a child when you are updating their information while calling them or if they have responded to a call or email with a confirmed study time.

How-to

  1. Navigate to the Family Information page
  2. Select search
  3. Type in full or partial information into any of the contact information
  4. Navigate through families that meet the criteria using the arrows at the top
  5. View the child’s sensitive information by selecting edit under the child’s name

Demo

search a family or child

Create a family

Add a new family to the system

Typical Scenario

We have a form on the lab website for families who are interested in participating to fill out. We use the information they provided to add new fmailies to the DRDB system so that researchers know they are available to participate in studies. We may also receive emails from families who are interested in participating.

How-to

  1. Navigate to the Family Information page
  2. Click the blue + button
  3. Complete the guardian’s contact and demographic information
  4. Use the white + to add their children individually

Demo add a new family to the system

How to add a child to a family

Typical Scenario

Once the family is created and the parent and guardian’s contact information is entered, the child’s information needs to be added to that family.

How-to

  1. Navigate to the Family Information page
  2. Search for the desired family
  3. Click the + in the white box
  4. Fill in the child’s information

Demo

how to add a child to a family

Edit information

How to edit the child’s information

Typical Scenario

Before scheduling a study with a family, it is important to verify the family’s contact and demographic information. If any of this information is incorrect or needs to be updated, you will have to update their information accordingly in the system.

How-to

  1. Navigate to the Family Information page
  2. Search for the desired family
  3. Select edit under the child’s name
  4. Make the desired changes and select save

Demo

how to edit the child's information

How to edit the guardian’s information

How-to

  1. Navigate to the Family Information page
  2. Search for the desired family
  3. Select the blue pencil icon
  4. Make the desired changes and select save

Demo

how to edit the guardian's information

Add a note to a family

Typical Scenario

Families sometimes provide information that is important for future participation. For example, the family may state that they prefer to only be contacted via email. The notes tab allows experimenters to add information about the family to their file.

How-to

  1. Navigate to the Family Information page
  2. Search for the desired family
  3. Use the notes tab on the right-hand side to type any additional information ex. Parent prefers email communication
  4. OR use the CONV tab – type in the box and select the arrow to complete the conversation

Note down a conversation

Typical Scenario

When families are contacted, a record of what was discussed can be added using the conversation tab to ensure that other researchers don’t call back with the same information.

How-to

  1. Navigate to the Family Information page
  2. Search for the desired family
  3. Use the CONV tab – type in the box and select the arrow to complete documenting the conversation

Demo note down a conversation

Remove a family from the system

Typical Scenario

Sometimes when families are contacted they state that they are not interested in participating in any future studies. In this case, their information can be removed from the system.

How-to

  1. Navigate to the Family Information page
  2. Search for the desired family
  3. Press the red hand to select no more contact

Demo

remove a family from the system

Batch import family information

You can use this spreadsheet as template to upload multiple participant information at once.

  • Any information should be formatted as TEXT in the spreadsheet (including phone numbers, DoB, etc.).
  • Date of birth (DoB) has to be entered in DD/MM/YYYY format.

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Page last modified: Jun 09, 2024 at 11:56PM +0000 .